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Terms & Conditions

sex toys, candles, lubricants

Understanding Your Rights

We care about you and want to make sure that we are transparent and honest about all the information on our website. The following Terms & Conditions outline specifics about the information and products we provide, including our responsibilities as well as yours. Feel free to contact us with any questions or concerns as we are happy to assist you.

Holistic Wisdom, Inc. operates the HolisticWisdom.com website. We are registered as an S-Corporation in Bend, OR, using our main trading address at 2660 NE Hwy 20, Suite 610-402, Bend, OR 97701. This page along with our Privacy Policy, Return Policy, Ordering Terms, Discreet Shipping Policy, FAQs, and Free Shipping Policy tells you information about us and the legal terms and conditions on which we sell any of the products listed on our website to you as well as the content we provide.

Legal Terms

Holistic Wisdom Inc. operates this website. Throughout the site, the terms "we," "us," and "our" refer to Holistic Wisdom Inc. We offer this website, including all information, tools, and services available from this site to you (the user) upon your acceptance of all terms, conditions, policies, and notices stated here.

Access To Our Site Means You Agree To Our Terms Of Service

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service, including those additional terms and conditions and policies referenced herein and available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and contributors of content. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.

We Reserve The Right To Change Our Terms Of Service

Any new features or tools added to the current website shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United States. You agree that any legal issues you have with our company will be handled in the state of Oregon where we are located.

What We Provide

We are educators and providers of holistic and sexual health information, products and services. While we occasionally consult with chemists and physicians, we are not medical physicians, and our services and products are not for diagnosing or treating any disease. We do not prescribe medicine or cure diseases. We simply offer helpful health information to assist our website visitors. We advise you always to seek the advice of a doctor or qualified health professional for issues regarding a medical condition. We also ask you never to disregard medical advice or delay seeking medical treatment based on what you have seen or heard from our company.

Our Site Is For Adults Only

Holistic Wisdom, Inc. specializes in sexual health for adults. Some of our products and content may contain lascivious images of models over the age of 21. If you are not over the age of 18 (or alternative legal adult age in your area), if adult sexual material offends you in any way, if minors are present with you while you are viewing our site, or if you are viewing or ordering from it in any country or location where sexual content is expressly prohibited or thought to be obscene by law; we will not be held responsible for your viewing our website or ordering from us.

By entering and using any site by Holistic Wisdom, Inc., you agree to the following:

  • I am at least 18 years of age, and/or it is legal for me to view this site.

  • I will not redistribute any material from this website.

  • I will not allow any minor to access this website or products found within it.

  • Holistic Wisdom, Inc. did not ask me to access this website; rather, I willingly accessed it.

  • I am not attempting to obtain evidence for the prosecution of Holistic Wisdom, Inc. or its employees for the purposes of entrapment.

Certificate of Compliance: 2257 Regulations

Holistic Wisdom, Inc. does not take photographs of people (other than professional headshots of our founder). Any photographs of people are obtained from 3rd parties with legal permission. Those 3rd parties have assured us that all materials fully comply with the requirements of 18 USC 2257 and associated regulations. Which means that all persons depicted were over 18 years of age at the time of the photography & filming and are intended to be portrayed as such. If a legal requirement demands that we provide the sources of those photographs, please contact our founder for more information. 

Products, Services & Purchases

When you order from us, it means that you understand and accept responsibility for your actions and release Holistic Wisdom, Inc. and our service providers from all liability. All of our adult products are legally sold only as novelties.

Holistic Wisdom, Inc. does not test products for the accuracy of content, qualifications, treatment, representation, or advice of the manufacturers on this website. Holistic Wisdom, Inc. will assume no liability for defects in products and does not offer warranties for products manufactured by other companies. We offer no guarantees, expressed or implied, regarding products and services found on the website. Reliance on any information provided by Holistic Wisdom, Inc. is solely at your own risk.

Order Confidentiality To Recipients

Due to the nature of our products, if you order and ship something to another person and they request the name of the person who placed the order, then we will provide them with the name of the person who placed the order; however, we will not provide any other personal information such as phone number, address or billing information.

Site Errors Regarding Products

If we have made an error on our website with an incorrect price or information regarding a product, Holistic Wisdom, Inc. shall have the right to refuse or cancel any orders placed for the product listed.

Holistic Wisdom, Inc. shall also have the right to refuse or cancel any such orders whether or not the order has been confirmed and charged to your credit card. If your credit card has already been charged for the purchase and your order is canceled, Holistic Wisdom, Inc. shall issue a credit to your credit card account in the amount of the charge.

Modifications Of Services & Prices

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

Color Accuracy

We have made every effort to display the colors and images of our products that appear at the store as accurately as possible. We cannot guarantee that your computer monitor's display of any color will be accurate.

Right To Refuse

We reserve the right but are not obligated to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We also do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations or that any errors in the Service will be corrected.

Product Reporting

We provide product descriptions based on various resources, including but not limited to manufacturers, distributors, customer feedback, and staff observations. We cannot be held responsible for incorrect information from the manufacturer, distributors, or customers.

We are not responsible, nor do we provide information about the internal mechanisms of our products, such as, but not limited to, mechanical components. Our product descriptions are based on information provided to us by the manufacturer as to the outside and external functioning only.

Product Promises & Guarantees

We strive to provide accurate information about our products to help consumers better understand what products are designed to assist them in experiencing certain sensations. We provide basic product descriptions to explain what products are intended to do and how they are to be used. Our product information comes directly from the manufacturers. We make no claims, promises, or guarantees about any of our products. The enjoyment level of sexual products is simply based on too many subjective variables and a variety of physical factors based on individual anatomy. No one can promise that a product will work for everyone, especially for sexual health and pleasure, and we do not make such claims. Consumers that purchase their products with our company accept and agree to this understanding.

Non-toxic & Body-Safe Product Claims

The terms body-safe, non-toxic, healthy, and safe on our site refers to our sex toy products not containing phthalates or lubricants not containing parabens and is not subject to any other definition when we use them. Our sex toys have been reported as non-toxic (phthalate-free) by the manufacturers that produced them. Holistic Wisdom, Inc. makes no claims that products have been independently tested to verify the manufacturer's claims. Consumers must use products from our sites at their own risk, and Holistic Wisdom, Inc. will not be responsible for any injuries or damages resulting from the use of products purchased on our websites. Consumers should contact the manufacturers directly should they have questions about a specific product for the most up-to-date information.

There is a great deal of debate on some of the most commonly used ingredients in products used everyday, from shampoo to personal lubricants, even when F.D.A. approved. We do our best to disclose all information provided to us by the manufacturers and additional research to educate and empower our consumers to make the best health choices for themselves. Consumers are responsible for their own independent research of such ingredients and materials to determine health risks in purchasing them for their use.

Fluid Products (Lubricants, Oils, Etc.) & Shipping

Please note that some lubricants and other fluid products may change consistency when left in extreme temperatures. For example, if a lubricant is shipped to you when there are freezing temperatures outside, it may cause changes in the lubricant, causing it to become thicker and denser. If you order a fluid product of any kind from any company and have it shipped during very cold weather, you may want to make arrangements to require a signature so it is not left outside to limit the exposure to the product being exposed to cold temperatures.

Health Suggestions, Products & Supplements

Holistic Wisdom, Inc. does not warrant and shall have no liability for information provided on this site regarding recommendations concerning supplements for any and all health purposes. This information is provided solely as a guideline when discussing a program with a healthcare professional. The claims made about specific nutrients or products have not been evaluated by the Food and Drug Administration. Dietary supplements are not intended to diagnose, treat, cure or prevent disease. Please consult with a healthcare professional before starting any diet, exercise, or supplementation program. If you are under medical care or taking prescriptions, you should consult with your physician about the impact of Holistic Wisdom, Inc. products on your health. Holistic Wisdom, Inc. makes no guarantee or warranty, express or implied, concerning any products or services sold, including any warranty of merchantability or fitness for a particular purpose.

The information contained in this online site (the "Service") is presented in summary form only and intended to provide broad consumer understanding and knowledge of health care topics. The information should not be considered complete and should not be used in place of a visit, call, consultation, or advice of your physician or other health care provider. The Service does not recommend the self-management of health problems. Information obtained using the Service is not exhaustive and does not cover all diseases, ailments, physical conditions, or treatment. Should you have any healthcare-related questions, please call or see your physician or other health care provider promptly. You should never disregard medical advice or delay seeking it because of something you have read here.

The information is compiled from various sources ("Information Providers"). Neither Holistic Wisdom, Inc. nor any Information Provider shall be responsible for information provided herein under any theory of liability or indemnity. Liability of Holistic Wisdom, Inc. or Information Providers, if any, for damages (including, without limitation, liability arising out of contract, negligence, strict liability, tort or patent or copyright infringement) shall not exceed the fees paid by the user for the particular information or service provided. In no event shall Holistic Wisdom, Inc. or any Information Provider be liable for any damages other than the amount referred to above, and all other damages, direct or indirect, special, incidental, consequential or punitive, are hereby excluded even if Holistic Wisdom, Inc. or Information Provider has been advised of the possibility of such damages. 

Always speak with a qualified healthcare professional before taking any dietary, nutritional, herbal, or homeopathic supplement or using any sexual product.

Right To Refuse Orders

An order confirmation does not signify our acceptance of your order. Holistic Wisdom, Inc. reserves the right at any time after receipt of your order to accept or decline your order for any reason.

In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made.

Sales Tax

Your online purchase from Holistic Wisdom, Inc. will be taxed using the appropriate sales tax for your shipping address by state and local law. The amount of tax will be displayed during checkout after your billing or shipping address has been entered. You will have the opportunity to review any sales tax prior to finalizing your purchase.

Accuracy Of Billing & Account Information

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.

Email Policies

We know how many annoying companies send unsolicited emails (spam) to website visitors and customers, and we will never resort to such practices. We will also never divulge our client's email addresses to anyone for any reason and keep them private. We at Holistic Wisdom take personal privacy very seriously, and we can assure you that we will never give your email address to anyone. We also take great care in protecting our email addresses and store them in a protected server.

We will only email you under the following conditions:
  • You place an order with us and we will email you a receipt.

  • We need to clarify something about an order you placed with us.

  • You email or call us and request us to reply.

  • You sign up for our newsletter or rewards program, which you can unsubscribe from at any time.

Holistic Wisdom, Inc. Copyrights ©

Do not copy or take content from this site. Our site's articles, pictures, and other content are not available for reproduction anywhere. This includes but is not limited to file sharing sites, personal blogs, forums, social networks, and other websites.

We greatly appreciate it when website visitors and customers take the time to write positive comments about what we do. We encourage you to refer us through social media sites, forums, blogs, etc. If you find something on our site that you would like to share, you are welcome to link to the corresponding webpage, but you may not duplicate it or share any content from it.

Please note that we use online tools to monitor duplication of our website content on the internet both in the U.S.A. and Internationally.

Legal Action Against You If You Steal Our Content

  • If you steal content from our websites, copyright law permits us a settlement that you will have to pay ranging from $200 to $150,000 for each work you have infringed. You will have to pay for all attorney's fees and court costs and may also serve jail time.

  • If we find that you have taken our website(s) content, we will also report it to Google and other search engines as posting our content is copyright infringement.

  • If you remove it from your site but have still copied it at any point, we can use an Internet Archive to demonstrate that the content in question had appeared on your website at an earlier time (as proof), and we strongly recommend you do not copy anything in the first place.

File-Sharing

Please note that legal action will be brought against the person who uploaded and illegally shared the content. The file-sharing company (if one is involved) will also be addressed under the Digital Millennium Copyright Act: DMCA. If you upload to a file-sharing website, they keep a record of your personal information, such as your I.S.P. Therefore, you are not electronically anonymous and can be tracked down for legal action against you.

Photography

Images appearing on this website, unless on specific product pages, are the exclusive property of Holistic Wisdom, Inc. and are protected under International Copyright laws. Duplication, processing, distribution, manipulation, or any form of commercialization of such material shall require the prior written consent of Holistic Wisdom, Inc. These copyright laws impose substantial penalties for infringement, and violators will be prosecuted to the full extent of the law. Use of this website constitutes acceptance of the above copyright notice and all terms and conditions presented here. All images © 2000-2024: Holistic Wisdom, Inc.

Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

Fair Use Notice

This site may contain copyrighted material, the use of which has not always been specifically authorized by the copyright owner. We are making such material available to advance understanding of environmental, political, human rights, economic, democracy, scientific, social justice issues, etc. We believe this constitutes a 'fair use of any such copyrighted material as provided in section 107 of the U.S. Copyright Law. In accordance with Title 17 U.S.C. Section 107, the material on this site is distributed without profit to those who have expressed a prior interest in receiving the included information for research and educational purposes.

Agreement To These Terms Of Service

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any previous versions of the Terms of Service). Any ambiguities in interpreting these Terms of Service shall not be construed against the drafting party.

Accuracy, Completeness & Timeliness Of Information

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only. It should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Errors Inaccuracies & Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including, without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.

Optional Apps & Tools

We may provide you with access to third-party apps or tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools" as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

Third-Party Links

Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites or for any other materials, products, or services of third parties. If you decide to access links to third-party websites, you do so at your own risk.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review the third-party's policies and practices carefully and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

Disclaimer of Warranties & Limitation Of Liability

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. We do not warrant that the results obtained from the use of the service will be accurate or reliable. You agree that from time to time, we may remove the service for indefinite periods or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Holistic Wisdom Inc, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Indemnification

You agree to indemnify, defend and hold harmless Holistic Wisdom Inc and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference or your violation of any law or the rights of a third-party.

Severability

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

Termination

The obligations and liabilities of the parties incurred before the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

Our Legal Team

Holistic Wisdom, Inc. works with many legal firms in the field of sexuality and the adult industry through our organization, the National Association for the Advancement of Science & Art in Sexuality (NAASAS.org). If you would like to speak with us about a legal issue, simply contact us, and we will have one of our lawyers contact you to discuss the issue.