Lisa Lawless, Ph.D.
Professional Resume
Biography  &  Pictures

2000 - Present

Holistic Wisdom, Inc. & NAASAS
National Association for the Advancement of
Science & Art in Sexuality
Burlington, VT

C.E.O. / Founder:
Director of all company divisions and procedures: ecommerce, market research, sales, public relations, design, web development, creative designer of product packaging, networking, wholesale,and research. Freelance writer, public speaker, activist, professional consulting, academic supervision and teaching, radio and television interviews, workshops, classes and trade shows.

Professional consulting through and
The major divisions of Holistic Wisdom, Inc. can be seen through our corporate website-

Lisa Lawless


TriWest Group, LLC (TWG), Boulder, CO

Provide consultation to clients in the human service arena. Efforts focused on the implementation and evaluation of managed care systems in the areas of child welfare, behavioral health and eldercare services. Writer for proposal with company's largest client: Access Behavioral Care.

1999 - 2000

Private Practice: Counseling Source, Longmont, CO

Psychotherapist: On site and telephone counseling sessions for mental and holistic health.

1998 - 1999

Boulder Community Hospital, Behavioral Health, Boulder, CO

Care Coordinator
with JCAHO, ADAD approved psychiatric and chemical dependency hospital. Responsibilities included case management of intensive outpatient, partial and inpatient levels of care. Provided collateral contacts with consumer support systems, community resource networking, clinical treatment planning, initial and ongoing clinical assessments and disposition planning using solution/wellness model. Collaborated with attending psychiatrists and internal clinical staff. Conducted individual and family counseling sessions using cognitive, behavioral, solution focus, and crisis intervention techniques. Performed quality assurance monitoring, marketing contacts with community resources, and facility orientations to patients and their families.

1996 - 1998

Charter Behavioral Health Systems, LCC, Rockville, MD

Case Manager
for JCAHO approved hospital. Supervised all utilization review for acute inpatient, partial, residential, and intensive outpatient levels of care. Responsibilities included: clinical collaboration with all clinical staff. Worked with clinical case managers representing multiple insurance, managed care, and state agencies. Trained all departmental employees to utilize two internal computer programs. Managed all clinical appeals regarding external managed care denials. Facilitated peer reviews, and acted as internal patient advocate and administrator for medication hearings. Researched identified trends and planning in case management to provide marketing strategies for the hospital. Served as liaison to on-site external reviewers. Performed quality assurance monitoring, marketing contacts with community resources, and facility orientations to patients and their families.

1994 - 1996

Value Options, Inc., Merrifield, VA

Mid-Atlantic Out of Panel Authorization Coordinator
for mental health and chemical dependence managed care corporation. Responsibilities included: therapeutic collaboration with mental health providers and the Mid-Atlantic Unit Case Management Department. Assessment of patient treatment needs, referral and recommendations to clinical case managers for further review. Provided authorization to mental health providers to treat patients based upon clinical credentials and negotiated rates. Departmental monthly reporting, staff scheduling, and documentation of daily departmental proceedings.

Mid-Atlantic Service Associate: Supervised fifteen staff members as Team Leader, delegated correspondences to appropriate Service Associates. Trained new employees: trained staff on six internal computer programs, monitored calls, reviewed trainee cases and provided trainees with insight for productive solutions. Provided direct support to Service manager through implementation of team building concepts and procedures. Triaged and managed confidential calls from beneficiaries, providers, and clients. Assessed caller needs, and developed solutions regarding clinical, financial, management and benefit issues. Educated providers on all relevant policies and procedures.

1995 - 1996

Threshold Services Inc., Rockville, MD

Internship within Masters of Social Work program for private group home with chronically mentally ill adults. Responsibilities included: Individual therapy using a biopsychosocial base with psychosocial, behavioral modification, and cognitive techniques. Performed clinical and administrative documentation while reporting to the Associate Executive Director.


American Psychiatric Management, Rockville, MD

Counselor Intake Coordinator
for mental health and chemical dependency abuse services in HMO insurance corporation. Responsibilities included: handling confidential client calls, assessment and referrals to clients for mental health needs. Provided crisis intervention, appropriate clinical matching, therapeutic collaboration with mental health providers and case managers, assigning case managers to patients for further long-term mental health and substance abuse needs.

1990 - 1993

Sunrise Retirement Communities, Inc. Arlington, VA

Assistant Director of Activities
in licensed home for seniors. Responsibilities included: development and implementation of activity plans, assessment of resident needs, and community networking.

Information Assistant
in marketing department. Responsible for inquiry tours and follow-up, public relations, and data entry.

Resident Assistant:
performed receptionist duties, assisted residents with ADL's and distributed medication.

1990 - 1991

Rape Crisis Alliance of Alamance County, Burlington, NC

Crisis Counselor
to rape crisis clients. Victim advocate in such settings as: court, police investigations and hospital examinations. Other duties: public educator and clerical assistant to administrator.

Counselor in group home for adolescents, Therapeutic focus varied with client clinical diagnosis: specializations in sexual abuse, ADHD and ADD. Responsibilities included: assessment of client needs, development of treatment for individual clients, crisis interventions including counseling and physical management using solution focused, psychosocial and behavioral modification treatment interventions. Performed medication management implementation, documentation of client behaviors and treatment. Other duties: implementation of program through group therapy, providing guidance on social skills, hygiene and coping skills.

1990 - 1991

Alamance Family Recovery Center, Burlington, NC

conducted group therapy sessions, family/client intake assessments, and staff meetings in drug and alcohol treatment center for adolescents.

1989 - 1990

Iliff Nursing Home, Dunn Loring, VA

Assistant Director of Activities:
coordinated activities, organized and edited monthly newspaper, flyers, memos and newsletter.

Assistant Physical Therapist:
prepared clients for therapy sessions and assisted in performed procedures.


Lisa Lawless

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